Terms of Service
1. Introduction
Popnest Media ("we,""our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protectinformation when you visit our website or engage our services.
This policy applies to website visitors, prospective clients, and active clients. By using our website or services, you agree to the practices described here.
2. Information We Collect
2.1 Information You Provide
We implement industry-standard security measures.
- Name, email address, phone number, and business details submitted via contact or inquiry forms
- Information shared during consultations, onboarding, or ongoing communications
- Payment information processed securely through Stripe (we do not store card details directly)
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address, browser type, device type, and operating system
- Pages visited, time on site, referral source, and navigation behavior
- Data collected via cookies and similar tracking technologies
2.3 Client Campaign Data
As part of delivering our services, we may access and process data on behalf of clients, including website analytics, advertising performance data, and audience insights. This data is used solely to deliver and improve the agreed services.
3. How We Use Your Information
We use collected information to:
- Respond to inquiries and deliver our services
- Process payments and manage client accounts
- Communicate about ongoing engagements, updates, and reporting
- Improve our website and service quality
- Send relevant marketing communications (with your consent where required)
- Comply with legal obligations and protect our legal rights
4. How We Share Your Information
We do not sell your personal information. We may share information only in the following circumstances:
4.1 Service Providers
We work with trusted third-party providers to operate our business, including:
- Stripe for payment processing
- Analytics and advertising platforms used to deliver client campaigns
- Cloud storage and communication tools
These providers access information only as necessary to perform their functions and are bound by confidentiality obligations.
4.2 Legal Requirements
We may disclose information if required by law, court order, or government authority, or where necessary to protect the rights, safety, or property of Popnest Media or others.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, client information may be transferred as part of that transaction. We will notify affected clients in advance where possible.
5. Cookies and Tracking
Our website uses cookies and similar technologies to improve functionality and understand how visitors use the site. Cookies may include:
- Essential cookies required for the website to function
- Analytics cookies to understand traffic and usage patterns
- Marketing cookies to support advertising campaigns
You can manage or disable cookiesthrough your browser settings. Disabling certain cookies may affect websitefunctionality. By continuing to use our website, you consent to our use ofcookies.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain active client relationships, and comply with legal obligations.Following the end of a client engagement, personal data is retained for up to sixty (60) days before being securely deleted, unless a longer period is required by law.
7. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or disclosure. Payment data is handled exclusively through Stripe, which maintains PCI-DSS compliance.
No method of transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.
8. Your Privacy Rights
8.1 For All Users
Regardless of your location, you may:
- Request access to the personal information we hold about you
- Request correction ofinaccurate information
- Opt out of marketing communications at any time
- Request deletion of yourinformation, subject to legal obligations
8.2 For EU and UK Residents (GDPR)
If you are located in the European Union or United Kingdom, you have additional rights under GDPR and applicable UK data protection law, including:
- The right to data portability
- The right to restrict or object to certain processing
- The right to withdraw consent at any time where processing is based on consent
- The right to lodge a complaint with your local data protection authority
Where Popnest Media processes personal data on behalf of clients as a data processor, a Data Processing Agreement (DPA) is available upon request.
8.3 For California Residents (CCPA)
California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. Popnest Media does not sell personal information. To exercise your rights, contact us at contact@popnestmedia.io.
9. International Data Transfers
Popnest Media operates in the United States and serves clients across North America and Europe. If you are located outside the United States, your information may be transferred to and processed in the US. We take appropriate measures to ensure such with applicable data protection laws.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of anythird-party sites you visit.
11. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have in advertentlycollected such information, please contact us immediately and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated to active clients viaemail before taking effect. Continued use of our website or services afterupdates constitutes acceptance of the revised policy.
13. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data:
Popnest Media
- Email: contact@popnestmedia.io
- Website: www.popnestmedia.io
- State of Registration: Delaware,United States
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.